.png)
Privacy Policy
Effective Date: May 7, 2026
At E & K Heating & Air (“Company,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information collected through our website,
Information We Collect
We may collect personal information that you voluntarily provide through our website, including:
● Name
● Phone number
● Email address
● Home or service address
● Service requests and appointment information
● Information submitted through contact forms
● Newsletter or promotional sign-ups
If customer accounts are enabled on our website, we may also collect login credentials and account-related information.
How We Use Your Information
We use the information collected to:
● Respond to service inquiries
● Schedule appointments and provide HVAC services
● Send estimates, invoices, and service-related communications
● Process payments through third-party payment providers
● Send promotional emails, seasonal reminders, or service updates
● Improve our website and customer experience
Payment Processing
Payments made through our website or invoicing systems may be processed by secure third-party payment providers. Customers may also choose to securely store payment methods for future transactions through those third-party providers.
E & K Heating & Air does not directly store sensitive payment card information on its own website or servers.
Information Sharing
E & K Heating & Air does not sell, rent, or trade your personal information to third parties.
We may share information with trusted service providers only when necessary to operate our business, process payments, schedule services, or comply with legal obligations.
Email Communications
If you subscribe to our email list or provide your email address, we may send:
● Service reminders
● Maintenance reminders
● Promotional offers
● Company updates
You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
Cookies & Website Analytics
Our website may use cookies and similar technologies to improve user experience and analyze website traffic. These tools may collect non-personal information such as browser type, device type, and pages visited.
Users may disable cookies through their browser settings if preferred.
Data Security
We take reasonable measures to help protect your personal information from unauthorized access, misuse, or disclosure. However, no website or electronic transmission is completely secure.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites.
Your Privacy Rights
You may contact us at any time to:
● Request access to your information
● Update or correct your information
● Request deletion of your information
● Ask questions about this Privacy Policy
Contact:
E & K Heating & Air
Email: info@EandKHVAC.com
Changes to This Privacy Policy
E & K Heating & Air reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
